ADDRESS TO ENVISION CUSTOMERS
Dear valued customer,
In light of the COVID-19 pandemic and subsequent lockdown, Envision has taken measures in line with Government guidelines and requirements to maintain continuity of service and supply in case of emergency.
We have surveyed the needs of all our customers and based on the response we have scaled back our operations to only the absolute essentials. Our production will continue in a strictly limited fashion and our logistics will operate on a purely as-and-when needed basis. We have elected to make sole use of couriers to limit the number of staff who need to travel. As a result of this and the fact that couriers have reduced their respective operations, a minimum lead time of 48 hours for emergency deliveries will apply.
Our ophthalmic representatives and technicians will remain on standby to attend theatre in case of emergency only. Please ensure that you have a well justified reason to request their presence in theatre and please be available should the authorities need to confirm the essentiality of their attendance.
For further information on the COVID-19 pandemic, please visit the Government website located at: https://sacoronavirus.co.za/
We wish you and your family health and safety during this time would like to reassure you that we stand ready to recommence full operation at the closure of the lockdown.